![]() Please note that should your application be approved and you enter into a payment arrangement with Spark this may impact your credit score. For further information, please see below. You will need to apply for hardship support, and we will discuss options with you that might help your individual circumstances. If you feel that a short-term payment extension or changing your plan is not enough to address your current situation, hardship support may also be an option. ![]() (This is effective for new arrangements from 1st July 2021). This information can be viewed and taken into consideration by other Credit Providers and may impact credit rating. Longer term formalised repayment arrangement where customer repays account in agreed instalment and frequency - duration of payment agreement is longer than 6 monthsĪccount is flagged as under Hardship with Spark and will show in both Account & Payment status and reported as such via Comprehensive credit reporting. customer’s Spark landline, mobile or broadband accounts have been disconnected. customer still has an existing landline, mobile or broadband account with Spark and greater than 12 months for disconnected accounts i.e. Note: to apply for Hardship with Spark, the repayment term must be greater than 6 months for active accounts i.e. Long term Extended Credit Arrangement (where the repayment term is greater than 6 months) as a result of a customer's application for Spark Hardship. Reported under Comprehensive Credit Reporting - Scheme of Arrangements. Longer term formalised repayment arrangement where customer repays account in agreed instalment and frequency - within a maximum of 6 months Longer term Extended Credit Arrangement (Up to 6 months) Not reported under Comprehensive credit reporting, therefore unlikely to impact credit rating. Short term extension or agreed change to the Due Date for payment of the account Payment Arrangement types and potential Comprehensive Credit reporting (credit rating) impact: More information around the types of payment arrangements and their potential impact on your credit rating is outlined in the table below. your ability to seek credit from other providers). ![]() If you enter into a payment arrangement with Spark, it may impact your credit rating (i.e.
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